
Check out our upcoming YELP Workshop and review the tips below:
"Stars, Stats, and the Power of the Pour" from WineGlass Marketing emphasizes the critical role online reviews play in a winery's marketing strategy. It outlines how platforms like Google, Yelp, and TripAdvisor influence consumer behavior:
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Google: Essential for local SEO; more reviews improve search rankings and visibility.
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Yelp: Attracts users with high purchase intent; crucial for wineries offering tastings or food.
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TripAdvisor: Influences travel decisions; vital for wineries in tourist-heavy areas.
The article suggests authentic, non-intrusive methods to encourage reviews:
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Make it Obvious: Use window clings, QR codes on table tents, or notes on receipts to prompt reviews.
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Ask During a Moment of Delight: Train staff to request reviews when guests express satisfaction.
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Thank You Cards with QR Codes: Provide guests with branded cards linking directly to review pages.
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Small Incentives: Offer access to exclusive content or events as a token of appreciation for reviews.
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Reinforce with Post-Visit Follow-Ups: Send personalized emails or include handwritten notes in shipments to encourage reviews.
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Leverage Social Media: Use story polls and highlights to engage visitors and prompt them to share their experiences.